FAQ

What video formats do we accept?

 

  • VHS (NTSC / PAL / SECAM)
  • VHS-C (NTSC / PAL / SECAM)
  • Video8 / Hi8 / Digital8 (NTSC / PAL)
  • MiniDV (NTSC / PAL)
What audio formats do we accept?
  • Audio Cassettes
  • Micro-Cassettes
  • Records (LP’s / EP’s / 33’s /45’s / 78’s)
Will you return my original media?

 

Yes, all media is returned unless otherwise requested. We do offer a small recycling surcharge.

How long does it take?

Usually no more than 10-14 business days unless the order is quite large.

Shipping

How do I get my media to you?

You may send your media to us via any shipping service you prefer. We recommend getting tracking on your shipment.

We even accept drop-off’s if you’re in the area, please call ahead to schedule a consultation.

What should I include with my order?

Please either print out an extra receipt to send along or you may hand write your pertinent information (Name, Shipping Address, Phone #, Email, etc.).

Get 20% Off Now!

Join our mailing list and receive a 20% OFF coupon for your next order.

Valid until 12/31/2017

Use Coupon Code "SUBSCRIBER" to recieve 20% Off your next purchase!